UL certifications are a method of standardizing production processes by testing through a given checklist. All our models are tested based on real-world use cases and built around unique safety standards based on how our customers use our products.

While we certify to UL 2271 and 2849 for most of our inventory, our safety standards for battery and electrical system quality for all our products are above what is currently tested by meeting UL 2849 checklists.

EBikes come with a range of battery sizes, accessories, and warranty periods, and the life span of the battery will vary with how often you ride, your charging habits, and the maintenance you invest in your new bike.

Typically, ebike batteries will last up to about five years if you store your bike in dry conditions, keep the charging ports clean, and avoid discharging the bike completely. Consistently allowing your bike battery to fully discharge will increase the risk of cell degradation and needing to replace the battery for your eBike much sooner!

The distance an electric bike covers depend on several factors. The main element is the size of the bike battery. After battery capacity, external factors impact the range of an electric bike. Some of these factors include rider weight, terrain, temperature, use of accessories, type and pressure of tires, use of gearing, inclines, and the level of motor assistance/throttle used during your bike ride,

The range of our top-quality electric bicycles will vary from model to model. Electric bicycles with larger batteries such as the Cafe Cruiser can provide up to fifty miles of range, giving you plenty of capacity for a two-way commute or a weekend bike ride!

An electric bike doesn’t usually need a license to ride, and no specific federal laws cover licensing requirements for eBikes. However, state regulations vary, so the best advice is to check out your local DMV site and double-check the licensing requirements in your region before you shop for an electric bike.

Most eBikes do not require insurance, tax, licensing, or registration, but more powerful eBikes might have varying requirements. It’s also worth considering where you plan to ride eBikes because local regulations for a bike driven on the streets can differ.

The speed of an eBike depends a lot on the size of the motor on the eBike you decide to purchase. The components built into an eBike monitor speed and stop providing electric assistance when you reach a speed threshold, helping you ride your eBike safely without compromising efficiency. Most ebikes go up to 20 mph and 28 mph on motor assistance.

The majority of Smartravel Class 3 electric bikes are rated to go 28 mph on pedal assist.

Yes! The motor on an ebike may make bicycling easier but at the end of the day, you are still staying active and moving your body during your bike ride. Studies show that riding eBikes can support a healthier lifestyle, improving cardio conditioning and brain function. While you have a handy motor to help you out of sticky spots (or steep hills), pedaling an electric bicycle burns around 444 calories an hour–that’s only 20% lower than a conventional bike!

Yes, eBikes in today’s market offer a variety of multi and single-geared drivetrains. Most common eBike drivetrains come with seven, eight, or nine gears but can go higher on more expensive models.

The accessories and gears on our eBikes vary from model to model to provide riders with options to find the most suitable and comfortable eBikes for their needs. Be sure to compare electric bike models to find the best option for your needs.

All our electric bikes are engineered with exceptional quality components, offer unbeatable accessories, and warranty options, and are IP-65-rated water-resistant. This rating means the electric bike is protected from low-pressure water from any direction.

While we do not recommend leaving the e-bikes out in the rain or riding in hazardous conditions due to personal safety, our eBikes can be ridden in the rain and handle water exposure. Just as with any electrical device, keeping the bike dry and protected from the elements will increase the lifespan of the bike.

Choosing a high-quality bike can make your daily travel quicker, cheaper, and healthier–but picking the right electric bike is very much a personal choice, depending on a whole host of factors.

For example, you’ll need to consider your budget, the frame style, size, and color you want, and whether you’re after an urban bike, a casual electric bike for occasional trips, or a more powerful bike to tackle tough hills.

Our DK400 model is an exceptional value e-bike for first-time riders, and the ST202 Series is a top-of-the-range model loaded with features for advanced performance. However, we’d recommend considering what you want to prioritize rather than suggesting that one specific model is the best option for every electric bike rider.

All Smartravel e-bikes offer seriously competitive value, and we’d be reluctant to suggest that the cheapest electric bikes have the level of functionality, comfort, and aesthetic appeal we believe are important to your bike riding experience. Very cheap e-bikes have reduced power, performance, and longevity and don’t make the cut when it comes to balancing value against quality.

Our advice is to invest in an electric bike designed to withstand the rigors of the road, with each model developed with precision detail to provide the highest possible performance without costing a fortune. When you shop for bikes, you will want to consider price, accessories, warranty policies, customer support, and service options. Test riding various bikes can also be a valuable step to compare different bike options and find the one that best fits your needs.

Smartravel specializes in Class 3 electric bikes–these bikes can reach speeds of up to around twenty-eight MPH and comply with the U.S. federal classification system. Top speeds vary with bike rider weights, terrain, and whether you’re using throttle only or pedal assist. You can find more information about maximum assisted speeds in our product specs and accessories, including advice about adjusting the settings in your bike display in our support platform.

It remains essential to observe local speed limits because not every state has adopted the same classification system. There may be different speed limits for cycle lanes and travel routes that permit electric bikes.

Electric bikes are classified as Class 1, 2, or 3 based on the operation of the motor. As a quick summary of the bike classifications:

Class 1 e-bikes have an upper-speed limit of twenty MPH, with a pedal assist-only electric motor.
Class 2 models incorporate throttles, where the motor stops assisting the rider when the bike reaches twenty MPH.
Class 3 electric bikes have a motor, pedal assist, and a maximum speed of approximately twenty-eight MPH.

Like all things e-bikes, the range is impacted by variables such as whether you’re riding uphill or downhill, the bike motor and battery size, tire spec and condition, and even the strength of the wind!

It’s also worth noting that a bike is designed for pedaling rather than operating like a moped or electric motorbike, which runs solely on the motor. You wouldn’t expect to sit stationary on the bike without pedaling at all, but you can cruise downhill without much pedal power.

You’ll find ranges for each model on our electric bike product page.